LocalVibe Privacy Policy
Effective date: August 26, 2026
Last updated: August 26, 2026
LocalVibe is operated by NorthStar Apps LLC ("LocalVibe," "we," "us," "our"). This policy explains what information we collect, why we collect it, who we share it with, and the choices you have.
It applies to the LocalVibe mobile app, localvibe.com, hub.localvibe.com, and any other service that links to this policy.
1. The short version
- We collect your location so we can show you what's nearby and so a business notification only reaches you when you're actually close enough to use it. Location is the core of how LocalVibe works.
- We do not sell your personal information.
- We do not give businesses your identity, your phone number, or your location. They see counts and totals, not people.
- We never see your full card number. Payments are handled by Stripe.
- You can delete your account and your data at any time: https://localvibe.com/data-deletion
The rest of this document is the detail.
2. Information we collect
2.1 Information you give us
Account information. Your email address and a display name when you create an account. If you sign in through Apple or Google, we receive the identifier and email address that service shares with us. Passwords are stored only in hashed form and are never visible to us.
Business and artist accounts. If you register a business, food truck, or artist profile, we collect the business name, category, address, contact details, hours, description, photos you upload, and the offers, deals, and events you publish.
Content you create. Photos, descriptions, offers, deals, events, and other material you upload or publish.
Communications. Messages you send to our support address, and feedback you submit.
2.2 Information collected automatically
Location information. With your permission, we collect your device's location.
We use it in three ways:
- To populate your Discover feed with businesses, deals, and events near you.
- To perform a proximity check at the moment a notification is sent — if you are not within range of the business, the notification is not delivered to you.
- To measure, in aggregate, how far people travel to redeem offers.
You control this through your device settings, and you can withdraw permission at any time. If you turn location off, LocalVibe will still function, but the feed becomes far less useful and proximity notifications will not reach you.
Usage information. Which screens you view, which businesses you follow, which offers you tap, claim, and redeem, and when. We use this to improve what we show you and to report results to businesses in aggregate.
Device information. Device model, operating system version, app version, language, time zone, and a device identifier.
Push notification tokens. If you enable notifications, we store the token issued by Apple or Google that allows us to deliver them.
2.3 Information from other sources
Business listing data. We compile information about local businesses, events, and venues from publicly available sources, including business websites, public event listings, and third-party business directories. This is information about businesses, not about you.
Payment status. Stripe tells us whether a payment succeeded or failed. It does not give us your full card number.
3. How we use information
We use the information described above to:
- Show you relevant businesses, deals, and events near you
- Deliver proximity-checked notifications from businesses you follow, and from nearby businesses if you have opted in to that
- Let you claim, save, and redeem offers in your wallet
- Process payments, purchases, and artist tips
- Send you transactional email — account confirmation, password reset, receipts
- Provide businesses with aggregate performance information about their own posts and offers
- Detect and prevent fraud, abuse, and violations of our terms
- Improve the product, diagnose problems, and maintain security
- Comply with legal obligations
We use automated systems, including AI models, to help generate and organize content — for example, drafting descriptions of businesses and events, and helping businesses write social media posts. We do not use your personal information to train third-party AI models.
4. What businesses can and cannot see
This matters, so it gets its own section.
A business on LocalVibe can see:
- How many people viewed, tapped, claimed, and redeemed a given offer
- The display name you present at redemption, at the moment of redemption
- Aggregate, non-identifying summaries of their audience
A business on LocalVibe cannot see:
- Your email address, phone number, or precise location
- Your activity with any other business
- Your identity, unless you choose to reveal it by redeeming an offer in person
We do not provide businesses with lists of individual users, contact information, or location histories.
5. How we share information
We do not sell your personal information. We share it only in the following circumstances.
5.1 Service providers
We use third parties to operate LocalVibe. Each receives only what it needs to perform its function:
| Provider | Purpose |
|---|---|
| Supabase | Database, authentication, and file storage |
| Stripe | Payment processing and payouts to businesses and artists |
| Apple Push Notification service / Google Firebase / Expo | Delivery of push notifications |
| Resend | Transactional email |
| Upstash | Caching and rate limiting |
| Inngest | Background job processing |
| Vercel | Web hosting |
| AI model providers | Content generation and organization |
5.2 Other sharing
- Legal requirements. When we are required to by law, subpoena, or valid legal process, or where we believe disclosure is necessary to protect rights, safety, or property.
- Business transfer. If NorthStar Apps LLC is involved in a merger, acquisition, or sale of assets, information may transfer as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
- With your direction. When you ask us to share something on your behalf.
5.3 Public information
Content that businesses, artists, and food trucks publish through LocalVibe — offers, events, descriptions, photos — is public by design. It may appear in the app, on our websites, and, where a business authorizes it, on that business's own connected accounts and listings.
6. Your choices and rights
Location. Turn location permission on or off at any time in your device settings.
Notifications. Turn push notifications on or off in your device settings or in the app.
Access and correction. You can view and edit your account information in the app.
Deletion. You can delete your account and associated data at any time. Instructions: https://localvibe.com/data-deletion
State privacy rights. Depending on where you live, you may have the right to know what personal information we hold about you, to request its deletion or correction, to request a portable copy, and to be free from discrimination for exercising these rights. Residents of California, Colorado, Connecticut, Virginia, and other states with comprehensive privacy laws may have additional rights, including rights concerning precise geolocation, which those laws treat as sensitive personal information.
To exercise any of these rights, contact privacy@localvibe.com. We will verify your request before acting on it.
7. Data retention
We keep your information for as long as your account is active.
When you delete your account, we delete your personal information within 30 days, except where we are required to keep records for legal, tax, accounting, or fraud-prevention purposes — for example, transaction records required by financial regulations. Information that has been aggregated or de-identified, and can no longer be linked to you, may be retained.
8. Security
We protect your information with encryption in transit, row-level access controls on our database, and restricted internal access. No system is perfectly secure, and we cannot guarantee absolute security, but we take this seriously and we will notify you of a breach affecting your personal information as required by law.
9. Children
LocalVibe is intended for users 18 years of age and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete it.
10. Changes to this policy
We may update this policy. When we make material changes, we will update the "Last updated" date and notify you in the app or by email before the changes take effect. Continued use of LocalVibe after that means you accept the updated policy.
11. Contact us
Email: privacy@localvibe.com
Mail:
NorthStar Apps LLC, c/o Northwest Registered Agent, 30 N Gould St, Ste N, Sheridan, WY 82801
